KRE Games
Support

KRE Games Support

We reply by email

If you need help with one of our games or the website, contact us at . We will do our best to review your request and respond as soon as possible.

How to Reach Us

Support:

Please include the game name in the subject line when possible, for example: Survivors: Village - Support Request.

For general business inquiries, contact .

We Can Help With

  • Technical issues, crashes, freezes, or launch problems
  • Cloud save, progress sync, or data recovery requests
  • Purchase-related issues, including missing rewards or restore requests
  • Ads, reward claims, and gameplay bugs
  • General questions, feedback, and business-related contact

What to Include in Your Message

To help us investigate faster, please include as much of the following information as you can:

  • Game title and platform
  • Device model and operating system version
  • Short description of the issue
  • Steps to reproduce the issue, if possible
  • Screenshots or screen recordings, if available

Privacy and Data Requests

If you want to request deletion of your data or ask a privacy-related question, please contact us at . You can also review our Privacy Policy.

HomePrivacyTerms